Improve Response Time
The document retrieval process is a tedious one, involving file rooms, shipping between departments, villages, incurring coping costs, and long waits. IDT’s Property Tax Appeals Solution eliminates slow service to constituents, allows staff to review documents simultaneously, retrieves data from a central database, integrates with legacy property / permanent Index number (PIN) IT systems, and makes staff more accountable to both internal and external customers. The retrieval process goes from days to just a few seconds. Certain counties have noted a 2/3 reduction in cycle time.