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Setting the Benchmark for Peak Constituent Experiences, Operational Efficiency and Compliance

Leverage Content Services and Information  Management to Capture, Manage, Store, & Track Vital Documents

Government agencies deal with many challenges when it comes to managing paperwork and documents. First, there is a diverse set of content to contend with. Whether it is court documents, public workscontracts, meeting minutes, tax records, court reports, or other public records, agencies are expected to effectively manage and maintain all of this content safely and produce it without delay. In the past, agencies had to devise their own rules and methods to manage their unique content. This departmental, non-unified records management approach is expensive, risky, hard to maintain, and creates silos of information and blind spots for the governing body as a whole. Contact us for all your content services and information management needs.

Click here to download and read IDT's Capability Statement.

Staying Accountable

Visibility and accountability from Government agencies is becoming vastly harder to provide to the public. From meeting agendas to contracts, an increasing amount of documentation must be made easily accessible to the public by law. Failure means violation of statute and poor public service.

Constituent of the Future and Transformative Power with GovLoop

Content Services software is transforming the public sector.  In a time when resources are shrinking and demand for accessible government services is increasing, ECM saves constituents time and allows employees to be more efficient and productive, focusing on high-value and mission-centric tasks. Click here to view how your Agency can transform itself into the 21st Century and better serve your constituents.

Budget Concerns

It is increasingly more difficult to find funds for the ever-increasing offsite records storage costs. Many departments have large volumes of records that need to be kept, and the pile is growing. Retention periods can range from one year to seven years to forever, a complex and expensive responsibility to manage. Staff has to be trained, and new personnel have to be ready to assume records responsibilities. Today's agencies do not have the necessary time or budget to ensure that everyone is following proper policies. 

The Solution

Our years of working with Federal, State, County, and Local government agencies makes it clear that each agency needs a comprehensive, enterprise-wide information management platform. OnBase™ by Hyland and CAPSYS CAPTURE™ can manage complex and voluminous amounts of documentation for individual departments and across all agencies, acting in conjunction with your existing information management software to enhance and improve your current system. Documentation is easily accessible for internal users, other departmental agencies, and the entire constituent population. 

How it Integrates Resources

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We Work With

• Animal Care & Control
• Building & Zoning
• Departments
• Family Centers
• Convalescent Centers
• Prohibition & Court Services
• Election Commissions
• Facilities Management
Geographic Information Systems
• Human Resources

• IT
• Coroner's Offices
• Public Defenders
Public Works
Public Records  and FOIA

• Sheriff's Offices
• State Attorneys
• Supervisor of Assessments
• Treasurer's Offices

Learn More About IDT

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Proud Members of:

NFIB  better bussiness logo AIIM goa

IDT is a Proud Partner of:

OnBase by Hyland, logo Capsys Capture, logo


Thank you for your interest. For questions or comments, please use the information listed here. We look forward to hearing from you soon.

(815) 676-6473 (Office)


Hours of Operation
Monday – Friday, 8 a.m. – 5 p.m. CT

1009 W Hawthorn Drive, Itasca, IL 60143

Additional Locations
San Clemente, California
Colorado Springs, Colorado
Bonita Springs, Florida

Service Area
Chicago, IL and Nationwide

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